Privacy Policy for Zeir

Zeir ("we," "our," or "us") operates the Zeir mobile application (the "App"), an Islamic audiobook and reading platform available on iOS and Android.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you use Zeir. By using the App, you agree to the practices described in this policy.

1. Information We Collect

1.1 Information You Provide

• Account details: name, email address, password, phone number (if provided), and profile photo
• Content you create: ideas, posts, quotes, reviews, ratings, bookmarks, highlights, and related media
• Support communications: messages you send to us for help or feedback
• Subscription and payment details: plan selection and billing-related information processed through payment providers (we do not store full card numbers)

1.2 Information Collected Automatically

• Device information (model, OS version, device identifiers)
• App usage data (listening/reading progress, favorites, downloads, library activity)
• Log data (IP address, crash reports, performance diagnostics)
• Approximate network/connectivity information needed for streaming and downloads

1.3 Information from Third-Party Sign-In

If you sign in with Apple, Google, or Facebook, we may receive basic profile information such as your name, email address, and authentication identifiers, according to your settings with those providers.

1.4 Permissions We May Request

Depending on your device and features you use, Zeir may request access to:

• Camera / Photos — profile picture and idea/post images
• Storage / Media files — downloading audiobooks and caching content for offline use
• Notifications — updates, reminders, and service messages

2. How We Use Your Information

We use collected information to:

• Create and manage your account
• Provide audiobook streaming, reading, downloads, and library features
• Track listening and reading progress
• Process subscriptions and payments
• Send push notifications (if enabled)
• Improve App performance, content recommendations, and user experience
• Prevent fraud, abuse, and security incidents
• Comply with legal obligations
• Respond to support requests

3. Background Audio / Media Playback

Zeir uses media playback services so audio can continue when the App is in the background or the screen is locked. This is required for the audiobook listening experience and may involve system-level media notifications and playback controls.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted service providers who help us operate the App, including:

• Firebase / Google — authentication and related services
• Apple / Google / Facebook — social sign-in
• OneSignal — push notifications
• Stripe — payment processing

We may also disclose information if required by law, to protect our rights, or in connection with a business transfer (merger, acquisition, or asset sale).

5. Payments and Subscriptions

Paid plans and subscriptions are processed by third-party payment providers (such as Stripe and/or the Apple App Store / Google Play Billing, as applicable). Payment providers handle sensitive payment data under their own privacy policies. We receive limited billing status information needed to activate and manage your subscription.

6. Data Retention

We retain your information for as long as your account remains active or as needed to provide the App, comply with legal obligations, resolve disputes, and enforce our agreements. Downloaded content and local cache may remain on your device until you delete it or uninstall the App.

7. Data Security

We use reasonable administrative, technical, and organizational measures to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Zeir is not directed to children under the age of 13 (or the minimum age required in your country). We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. Your Rights and Choices

Depending on your location, you may have the right to:

• Access, update, or correct your account information
• Request deletion of your account and associated personal data
• Turn off push notifications in App or device settings
• Manage cookie/ad/tracking preferences where available
• Withdraw consent where processing is based on consent

You can update profile details in the App and request account deletion through the in-app delete account option (where available) or by contacting us.

10. International Data Transfers

Your information may be processed and stored on servers located outside your country of residence. By using Zeir, you understand that your information may be transferred to and processed in other jurisdictions that may have different data protection laws.

11. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Please review their privacy policies separately.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, contact us at: